Companies often use Software-as-as-Service (SaaS) solutions like Microsoft 365 and assume that the SaaS provider is responsible for protecting their data. In reality, that is rarely the case. SaaS providers build redundancy and backup strategies into their systems to limit their risk of a down system, but they're not taking responsibility for your data.
Data stored in the cloud is susceptible to incidents like cyberattacks, human error, and malicious deletions...
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